The Challenge of Developing Cyber Services for MSP’s

The Challenge of Developing Cyber Services for MSP’s

So you’re an MSP and you have a solid set of loyal SME customers that you have been providing excellent services to for years now. But at the back of your mind you sense a threat on the horizon, more and more of your customers are asking about  the security of...
Measuring Network Performance – Latency or Jitter

Measuring Network Performance – Latency or Jitter

There are some age old conundrums that may never be solved, questions like dog or cat, Facebook or Instagram, burger or taco or most importantly of all, #whiteandgold or #blueandblack? And when it comes to measuring network performance, we often debate the concept of...
Is Packet Capture Still Relevant in Modern Networks?

Is Packet Capture Still Relevant in Modern Networks?

A long time ago in a data centre far, far away, packet analysers (or packet capture tools) were the default ‘go-to’ tool for network diagnostics. Packet analyser vendors made good money before being usurped by the ubiquitous rise of freeware offerings like Wireshark....
Why is my home network so slow?

Why is my home network so slow?

Given that many of us have been working from home now for some months since the arrival of COVID, I thought it might be timely to take a look at the performance of asymmetric network links which are typical of many domestic Internet connections (at least this is...