The Byte25 Endpoint Agent allows you to maintain a high quality user experience for your remote users.

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VISIBILITY FOR REMOTE USERS

Monitoring the Issues that Affect Remote Users

⦿  Continuously measure WiFi quality performance

⦿  Assess real performance of in-house and cloud based applications

⦿  Ensure software license compliance

⦿  Improve user experience for work from home users

⦿  Collect endpoint hardware metrics that impact performance

⦿  Significantly reduce troubleshooting time

Most performance issues for remote users occur on their local infrastructure. The Byte25 Endpoint Agent provides visibility ‘behind the firewall’ to assess and diagnose local issues, such as WiFi, that effect remote user experience.

The Byte25 Endpoint Agent continuously monitors endpoint performance sending data back to the Byte25 SaaS platform. The Byte25 SaaS platform is a multi-tenanted solution designed for MSP’s providing visibility of all your clients from a single dashboard.

WiFi Monitoring

Ensuring performance & availability by continuously monitoring key WiFi metrics:

    • WiFi quality
    • Signal strength
    • Connected access point
    • Connected network
    • Dropped frames and errors

Application Experience

Maintaining user experience by monitoing the application journey:

    • In-house or cloud based applications
    • Real time and historical reporting
    • Synthetic transactions to mimic user behaviour
    • Identify weakest component of the application journey (DNS lookup, encryption time, content transfer, application server response)

Endpoint Metrics

Identifying issues in endpoint hardware that impact user experience:

    • Endpoint information (IP & MAC address, manufacturer, CPU type, operating system patch levels …)
    • Logged-in user
    • CPU utilisation
    • Memory usage
    • Disk capacity and usage

Software Inventory

Collects data on currently installed software including:

    • Name
    • Publisher
    • Version
    • Installed date
    • Disk size

Business Starter

Up to 5 Endpoint Agents
$1.00/per month
  •  Priced Per Agent Per Month
  • Byte25 Endpoint Agent Business Starter pack including up to 5 agent licences to install on Windows endpoints throughout your environment.

Business Standard

Up to 30 Endpoint Agents
$0.90/per month
  • Priced Per Agent Per Month
  • Byte25 Endpoint Agent Business Standard pack including up to 30 agent licences to install on Windows endpoints throughout your environment.

Business Plus

Up to 100 Endpoint Agents
$0.64/per month
  • Priced Per Agent Per Month
  • Byte25 Endpoint Agent Business Plus pack including up to 100 agent licences to install on Windows endpoints throughout your environment.

Contact Byte25 to Learn More

Let’s discuss how you can generate new revenue streams by leveraging Byte25’s MSP-optimised services.